Emergency Vets in Wolverhampton

## Summary Connaught House Veterinary Group Ltd is set up as a veterinary practice with **emergency cover (24/7 or extended hours)** and is also listed as a **Veterinary Nurse Training facility**. On Google it has a **4.7/5 rating from 366 reviews**. The most recent written reviews available to us are brief, but repeatedly describe **kind, professional staff** and a **warm, welcoming** experience for pets and owners. ## Services - **Emergency veterinary services (24/7 or extended hours)** (as listed in the clinic’s services data) - **Veterinary Nurse Training facility** (as listed in the clinic’s services data) ## Reviews **Google rating: 4.7 stars from 366 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Multiple recent reviewers describe the team as **“kind but professional”** and **“brilliant vets and staff.”** - One review (second-hand) reports a friend uses the practice regularly and finds them **warm and welcoming**, saying they “really care for their patients.”

## Summary Part of the White Cross Vets group (the website describes 21 practices), rather than a standalone independent clinic. Based on available information, the practice appears set up for routine care plus emergency/urgent needs (listed as offering emergency veterinary services, 24/7 or extended hours), and it’s also marked as a veterinary nurse training facility. In recent reviews, owners mention: - being shown *how* to do at-home care (one owner says they were fully informed and shown how to clean their dog’s ear) - staff helping reunite a lost dog with its owner after the dog was brought in - dogs being helped to feel at ease during visits (including treats mentioned as part of settling them) ## Services - Emergency veterinary services (noted as 24/7 or extended hours) - Veterinary nurse training facility - Ear care support with practical at-home cleaning guidance (as described in a recent review) - Support for found/lost pets brought into the practice (as described in a recent review) ## People - The team is described in reviews as taking time to explain and demonstrate home care (ear cleaning was specifically mentioned). - Several comments focus on reducing stress for dogs during visits—owners mention their dogs being made to feel at ease, with treats (“gravy bones”) cited as one way this was helped. ## Reviews **Google rating: 4.9 stars from 293 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Clear explanations and demonstrations for owners (ear cleaning shown step-by-step). - Helpfulness beyond clinical appointments (assisting with a lost dog and reunification). - Efforts to keep dogs comfortable during visits (owners mention dogs feeling at ease, including treats).

## Summary Wolverhampton PDSA Pet Hospital is part of PDSA and, according to its website, focuses on providing **free and low-cost veterinary care to pets in need**. Clinic data also lists it as a **Veterinary Nurse Training facility** and as offering **emergency veterinary services** (noted as “24/7 or extended hours” in the data). In the latest reviews, owners describe practical features and outcomes such as **same-day diagnosis and starting the right treatment after months of unresolved illness elsewhere**, **frequent check-ups**, an **online booking system that lets you send photos ahead of the appointment**, and **support arranging cremation** after euthanasia for a pet with heart failure. ## Services Based on the website summary, clinic data, and the latest reviews, services and capabilities mentioned include: - **Free and low-cost veterinary care** (website statement). - **Emergency veterinary services** (listed in clinic data as “24/7 or extended hours,” without further detail). - **Ongoing follow-up/check-ups** (review mentions “frequent check ups” after treatment started). - **Online booking**, with the ability to **send photos in advance** for non-emergency appointments (review). - **End-of-life care support**, including help with **euthanasia discussions and arranging cremation** (review). - **Veterinary Nurse Training facility** (clinic data). ## People Owners most often talk about the wider team rather than specific individuals: - **Compassion around end-of-life care:** one owner describes staff as “compassionate and thoughtful” when saying goodbye to a dog with heart failure, and that cremation was arranged through the hospital. - **Clear advice and calm handling:** reviews mention being seen without a long wait, getting “good advice,” and staff helping a nervous owner feel at ease while looking after their dog. - **Polite, respectful front-line interactions:** one review highlights staff being “helpful polite and respectful.” ## Reviews **4.5 stars from 1332 reviews.** Themes below are drawn from the latest written reviews available to us. - **Effective diagnosis/treatment after previous unresolved care elsewhere:** one owner reports spending over £1000 at other vets without improvement, then receiving a same-day diagnosis and correct treatment here, followed by frequent check-ups. - **Good communication and appointment flow:** online booking is mentioned, including uploading photos ahead of time; another review notes not waiting long to see a vet and receiving helpful advice. - **Support during difficult moments:** euthanasia for heart failure and cremation arrangements are specifically described, with emphasis on staff compassion. - **Handling anxious pets/owners:** one reviewer says they were nervous but quickly reassured, and that staff “know how to look after dogs.”

## Summary Lockwood Vets (established in 1994) operates as part of the **Lockwood Veterinary Group** and is **RCVS-accredited**. The website highlights a **Pet Health Club® Plus plan** that includes **consultations**, and the clinic is also listed as a **veterinary nurse training facility**. Reviews point to a practice that sees routine cat/kitten cases, with owners describing **two vets as patient and good at handling a new kitten**, while one recent review reports a **different vet seeming “nervous and unsure”**, leading the owner to request specific vets going forward. ## Services - **General veterinary consultations** (explicitly referenced via “consultations included” in the Pet Health Club® Plus plan, and reflected in reviews about kitten and cat visits). - **Emergency veterinary services** are listed in the clinic data (described as “24/7 or extended hours”), but no further details are provided in the available website summary/reviews. - **Veterinary nurse training facility** (as listed in the clinic data). - The website copy indicates the group has **multiple practices/branches** (“Our surgeries / Our Branches”), though specific services offered at each are not detailed in the summary provided. ## People - No clinicians are named in the available information. - In a recent kitten review, the owner reports **two vets were patient and “really good with him”**, while **one vet seemed nervous/unsure**, prompting the owner to want to **request specific vets** for confidence. - Another reviewer says the **staff are professional and helpful**, and that they **helped their cat feel at ease** during visits. ## Reviews **Google rating: 4.4 stars from 321 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners mention **cats being kept calm/at ease**, with staff described as **professional and helpful**. - One recent reviewer reports **inconsistent vet confidence/experience** between clinicians (positive experiences with two vets; concern about another seeming unsure). - Some recent feedback is brief and general (e.g., “nice little clinic”) without details of treatment.

## Summary Carmel Veterinary Centre runs two practices and is **RCVS accredited** and an **ISFM SILVER Cat Friendly Clinic**. The website also references a **Pet Health Club® Plus plan** where **consultations are included**. Recent reviews include a detailed account of **end-of-life care for an elderly dog**, where the vet **talked through options, guided the owner through the process, and allowed time and a private space to say goodbye**. Other recent reviews raise concerns about **unexpected or disputed charges** (including **£70 for disposal of a wild fox** and **£75 taken “with no justification”**, according to reviewers), and one mentions **unhelpful phone staff**. ## Services - **General consultations** (also referenced as included within a Pet Health Club® Plus plan on the website). - **Emergency veterinary services** (listed in the clinic data as 24/7 or extended-hours emergency care). - **Euthanasia / end-of-life support** (described in a recent review, including time to say goodbye and discussion of options). - **Veterinary nurse training facility** (listed in the clinic data). ## Pricing - **£70** charged for **disposal of a wild fox** (reviewer states this was with a charity discount; they compare it to around **£15** elsewhere). - **£75** taken “with no justification” (as stated by a reviewer). - Website mentions consultations included in **Pet Health Club® Plus**, but **no prices** are provided. ## Reviews **Google rating: 4.5 stars from 391 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Support during euthanasia:** one owner describes being guided through choices and given time/space to say goodbye to their dog. - **Billing/charges disputes:** two reviewers describe charges they felt were unjustified (including £70 for disposal of a wild fox and £75 taken without justification). - **Communication by phone:** one reviewer reports phone staff being “incredibly unhelpful,” while another briefly mentions “good reputation” and “easy access.”