Lockwood Vets

Lockwood Vets, established in 1994, is part of the Lockwood Veterinary Group and is RCVS-accredited. The clinic promotes a Pet Health Club® Plus plan that includes consultations, and it is also listed as a veterinary nurse training facility. Recent feedback is mixed overall, with many owners praising the team’s kindness and animal handling, alongside some concerns about consistency between clinicians and customer interactions.

Services

• •General veterinary consultations: Consultations are explicitly referenced through the Pet Health Club® Plus plan, and recent reviews describe visits for cats, kittens, dogs, and a pet rat.
• •Routine pet care: Recent feedback includes a cat neutering appointment and several cat and kitten visits, with some owners saying staff helped their pets stay calm and at ease.
• •Care for small/exotic pets: One recent owner says their rat was treated with the same care and attention as more common pets, with medication checked carefully and aftercare advice provided.
• •Emergency veterinary services: Emergency cover is listed in the clinic data as 24/7 or extended hours, although further detail is not available here.
• •Veterinary nurse training facility: The clinic is listed as a veterinary nurse training facility.
• •Part of a wider group: The website indicates the practice is part of a group with multiple surgeries/branches.

Pricing

No published pricing information is currently available for this clinic.

People

Jade is named positively in a recent review, with one owner saying she was kind and helped them feel at ease during their cat’s neutering visit. More broadly, several reviewers describe the team as professional, helpful, friendly, and empathetic, although a few recent reviews report poor customer interactions and varying confidence between vets.

Reviews

Google rating: 4.4 stars from 327 reviews. Recent feedback is mixed, with plenty of positive comments but also a small number of sharper complaints.

• •Several owners describe the team as friendly, professional, helpful, and empathetic, and say staff helped their pets feel calm during visits.
• •One detailed review praises the clinic’s handling of an exotic pet rat, mentioning respectful treatment, careful medication checks, clear aftercare advice, and cost estimates given upfront with options.
• •A recent cat owner specifically praised Jade for being kind and changing their impression of the practice during a neutering visit.
• •Negative comments focus on customer service and consistency, including one complaint about a cancelled appointment, one about feeling judged over finances, and another saying confidence in the vets varied depending on who they saw.