Wombourne Veterinary Centre

Wombourne Veterinary Centre appears to operate under the Island Vet branding (the clinic website is on the islandvet.co.uk domain, and a recent review refers to “island vets”). It’s listed as a veterinary nurse training facility.

From the latest reviews available, experiences are mixed: several short reviews describe staff as “helpful”, “experienced”, and “lovely”, while one detailed account alleges a serious consultation issue involving a dog with a known heart condition where the vet reportedly focused on the heart problem, did not examine an injured leg, and no pain relief was provided. That same review also alleges being advised the dog might not make it through the night, followed by a different practice diagnosing a sprain and dislocated kneecap.

Services

• •Veterinary nurse training facility (explicitly listed).
• •Consultations for complex/chronic conditions are mentioned in reviews, including cardiac disease management discussions and medication (e.g., diuretic/heart medication referenced).
• •Review mentions discussion of further cardiac investigation (heart scans and tests were referenced as not being done in that case).
• •Musculoskeletal injury assessment is discussed in reviews, although one reviewer alleges the leg was not examined during their visit.

Pricing

• •One reviewer alleges they were “tried to [be] charge[d]… almost £200” for 10 days’ worth of a heart medication (no itemised breakdown provided).

People

• •Dana (vet): named in one detailed negative review, which alleges “no empathy”, refusal to examine a dog’s injured leg, and a focus on heart deterioration without performing tests/scans. (Other recent reviews do not mention individual clinicians by name.)

Reviews

Google rating: 4.5 stars from 257 reviews.

• •Multiple brief reviews describe the team as “helpful”, “experienced”, “lovely”, and “wonderful people working here,” without specific examples of treatment.
• •One detailed 1-star review alleges
• •an injured leg was not examined and no pain relief was given;
• •heart deterioration was presented as the cause of mobility issues without tests/scans in that visit;
• •an injection of furosemide was given despite the dog already being on heart tablets;
• •pressure toward additional heart medication and a complaint response that did not arrive within the stated 14 days.
• •There is a clear conflict between generally positive, non-specific feedback and a single highly specific account describing poor clinical handling and communication in that case.