Wombourne Veterinary Centre

- Several recent reviewers give short but positive feedback, describing the staff as friendly, helpful, experienced and focused on the animals. - One longer-standing client says their experience was stronger in earlier years, but feels service has declined, citing turnover of vets, use of locums, high charges and tired-looking consultation areas. - One detailed 1-star review raises serious concerns about a consultation for a dog with a known heart condition after a leg injury, alleging the leg was not examined, pain relief was not given, and heart medication was discussed without tests or scans at that visit.

Wombourne Veterinary Centre appears to operate under the Island Vet branding. It is listed as a veterinary nurse training facility. Recent feedback is mixed overall: several reviewers describe the team as friendly, helpful and experienced, while a smaller number raise concerns about continuity of vets, pricing and one specific consultation.

Services

•Veterinary nurse training facility.
•General veterinary consultations, with recent reviewers commenting on staff being helpful and experienced.
•Ongoing management discussions for complex or chronic conditions, including cardiac disease and related medication.
•Further cardiac investigations are mentioned in reviews, including heart scans and tests.
•Assessment of mobility and musculoskeletal problems is also part of the case mix discussed in reviews, including one reviewer’s account of a leg injury.

Pricing

No published pricing information is currently available for this clinic.

People

•Dana (vet): named in one detailed review about a disputed consultation involving a dog with a heart condition and leg injury.
•More broadly, several recent reviewers describe the team as friendly, helpful and lovely.

Reviews

Wombourne Veterinary Centre has a 4.5-star Google rating from 259 reviews.

•Several recent reviewers give short but positive feedback, describing the staff as friendly, helpful, experienced and focused on the animals.
•One longer-standing client says their experience was stronger in earlier years, but feels service has declined, citing turnover of vets, use of locums, high charges and tired-looking consultation areas.
•One detailed 1-star review raises serious concerns about a consultation for a dog with a known heart condition after a leg injury, alleging the leg was not examined, pain relief was not given, and heart medication was discussed without tests or scans at that visit.
•Overall, the recent picture is mixed: there is steady praise for staff manner, alongside some concerns about continuity, costs and one particularly serious complaint about clinical handling and communication.

Reviews for Wombourne Veterinary Centre

Note: Showing the 7 most recent Google reviews out of 259 we track in total. Recent reviews may not be representative of overall sentiment.

Angie Lounds

3 months ago

All staff are friendly, helpful and their priority is always the animals. I would always recommend Island Veterinary Care.

Andrew Perkins

I have used the vets since 2018 and found them excellent in the early days. However, over the past few years the service has declined and I have found the turnover of Vets and the use of varying Locum’s an issue and the pricing policy through the roof. Issues with charges and shockingly high prescription price of £33 after a consultation was far from reasonable and the surgery and consultation rooms are very tired. In the finish I chose to take my tired boy to a different veterinary services with a vet that had been in the practice for in excess of 20 years for a second opinion and wished I had acted sooner.

Andy Lees

5 months ago

Very helpful and experienced

Nichola Holmes

7 months ago

Very lovely staff

Clare Smith

Please avoid this vets at all costs. I was told my beloved King Charles cavaliers heart condition had deteriorated that much that there was nothing they could do for him, after my husband had taken him to the vets due to landing awkwardly on his leg after jumping up to get food. The vet that saw him was called Dana and she had no empathy whatsoever. She refused to look at his leg and kept telling my husband he’d gone off all legs due to his heart. Long story short after going to Connaught vets, my dog had sprained his leg and had a dislocated knee cap and had been in pain all night as island vets refused to look at his leg and give him any pain relief. Instead, she had given him an injection of ferusomide which is heart medication that he is already on in tablet form and tried to charge us almost £200 for ten days worth of tablets for another heart medication. This was without doing any tests or heart scans to see if his condition had worsened. I’m appalled at the care, or rather lack of that this vets provide. We were told he would be lucky to make it through the night. It has been almost five weeks now since this has happened and he is back to his normal happy self and all blood tests he had have come back clear. To think we could have had him put to sleep is unimaginable as we had discussed it after staying up all night that if they think that’s best then we would agree. After changing vets, it’s evident how much island vets are money oriented. Please consider going elsewhere. I emailed a complaint and was told I would get a response within 14 days and I have heard nothing since.

Pezz Perry

8 months ago

Such wonderful people working here