Shawhall Animal Services Ltd – Vets in Wolverhampton
Clinic Overview
Shawhall Animal Services Ltd operates as Shawhall Kennels, Vets & Fertility in Wolverhampton, offering appointment-only veterinary care alongside canine fertility services. Its stated areas of work include general dog care, puppy and kitten health checks, vaccinations, allergy support, and cherry eye procedures, with a purpose-built clinic highlighted on its site. Recent feedback remains mixed but broadly positive overall, with particularly strong praise for cherry eye treatment and some sharper criticism around communication, responsiveness, and vaccination-related concerns.
Services
- •General veterinary care for dogs, including diagnosis and treatment of a range of conditions.
- •Preventive care, including puppy and kitten health checks, vaccinations, and worming and flea treatments. Reviews mention first and second puppy vaccinations as well as an 8-week puppy health check.
- •Cherry eye treatment and removal procedures, which remains a clear area of focus. Several recent reviewers, especially bulldog owners, describe travelling long distances for this service and speak very positively about the results and recovery.
- •Allergy advice, testing and treatment, which the clinic notes as a special interest area.
- •Canine fertility services for breeding-related requirements.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr Raluca Cristina Neagoe (MRCVS 6526506) — listed on the clinic website as providing cherry eye treatments and performing cherry eye removal procedures.
- •Chris — mentioned in reviews in connection with puppy vaccination appointments, with one owner praising a detailed discussion about vaccine choice based on the puppy’s size and risk level.
- •Esther — praised by name in a recent review alongside the wider team.
- •Reception and support team — reviews describe them as warm, welcoming and helpful, though some negative feedback focuses on phone manner and front-desk communication.
Reviews
Google reviews show 4.4/5 from 36 reviews, giving a small but generally positive overall picture, though recent written feedback is mixed.
- •Cherry eye treatment is the standout theme: multiple owners, particularly of bulldogs, describe excellent outcomes, smooth recovery, and care worth travelling a long distance for.
- •Positive reviews often highlight staff manner and confidence in the clinic’s dog care: reviewers describe the team as friendly, kind, passionate, and accommodating, with some saying they return regularly or recommend the practice highly.
- •Communication and responsiveness are the main recurring complaints: a few reviewers describe unanswered messages, difficulty getting replies, and rude or abrupt interactions from reception or during appointments.
- •There are also some serious concerns raised around vaccination-related care and records: complaints include feeling poorly informed after a vaccination visit, concerns about vaccine compatibility, and one reviewer questioning vaccination and microchip records linked to puppies from outside the area.
