Shawhall Animal Services Ltd

Shawhall Animal Services Ltd describes itself as “Shawhall Kennels, Vets & Fertility,” offering appointment-only veterinary care alongside canine fertility services for dog owners and breeders. The website emphasises a purpose-built clinic with “state of the art equipment,” and highlights cherry eye procedures as a specific area of work. Recent reviews include detailed positives about vaccination choices being discussed and tailored to a puppy’s size/risk level, but there are also sharp criticisms around vaccination protocol and communication (including one review alleging use of an older lepto vaccine and another describing a rushed, transactional appointment).

Services

• •Canine veterinary care (dogs), including diagnosis and treatment of a range of conditions (website).
• •Cherry eye treatment, including cherry eye removal procedures (website; also mentioned in reviews for bulldog puppies).
• •Puppy/kitten health checks (website), including at least one 8‑week puppy health check referenced in reviews.
• •Vaccinations (reviews mention 1st and 2nd vaccinations, and 12‑week jabs).
• •Worming and flea treatments (website).
• •Allergy advice, testing and treatment (website notes a special interest in this area).
• •Canine fertility services for breeding requirements (website).

People

• •Dr Raluca Cristina Neagoe (MRCVS 6526506) — listed on the website as providing cherry eye treatments and performing cherry eye removal procedures.
• •“Chrissy / Chris” (vet, as referred to in reviews) — one owner describes a detailed vaccine discussion, saying their concerns were understood and a vaccine was chosen to match the puppy’s size and risk level. Another review describes a very different experience, reporting the vet was cold, gave little explanation, and didn’t provide aftercare guidance such as when a puppy can go for a walk after the second vaccination.
• •Reception/admin team (unnamed) — reviews conflict: some describe staff as “kind,” “engaging,” and welcoming; one review describes phone manner as rude.

Reviews

4.6 stars from 28 reviews.

• •Vaccine discussions are a standout in positive reviews: one owner says the vet listened to concerns and selected a vaccine appropriate to their puppy’s size and risk profile.
• •Cherry eye outcomes are praised: a reviewer with bulldog puppies says the clinic “looked after” them for cherry eye and they “can’t fault the service.”
• •Strong split on communication and appointment experience: some describe a calm setting and welcoming staff; others report feeling rushed, minimal communication, and focus on payment.
• •A serious dispute about vaccination protocol: one reviewer alleges their rehomed puppy was given Lepto2 (which they claim had been discontinued) and they later needed Lepto4 elsewhere; they state they reported concerns to the RCVS.