Shawhall Animal Services Ltd

Shawhall Animal Services Ltd operates as Shawhall Kennels, Vets & Fertility in Wolverhampton, offering appointment-only veterinary care alongside canine fertility services. Its stated areas of work include general dog care, puppy and kitten health checks, vaccinations, allergy support, and cherry eye procedures, with a purpose-built clinic highlighted on its site. Recent feedback is mixed but generally positive, with especially strong praise for cherry eye treatment and some sharper criticism around communication and vaccination protocol.

Services

•General veterinary care for dogs, including diagnosis and treatment of a range of conditions.
•Preventive care, including puppy and kitten health checks, vaccinations, and worming and flea treatments. Recent reviews mention first and second puppy vaccinations and an 8-week puppy health check.
•Cherry eye treatment and removal procedures, a clearly highlighted area of work. Recent reviews include very positive comments from bulldog owners about outcomes and recovery after treatment.
•Allergy advice, testing and treatment, which the clinic notes as a special interest area.
•Canine fertility services for breeding-related requirements.

Pricing

No published pricing information is currently available for this clinic.

People

•Dr Raluca Cristina Neagoe (MRCVS 6526506) — listed on the clinic website as providing cherry eye treatments and performing cherry eye removal procedures.
•Chris — referred to in reviews as the vet involved in vaccination appointments; one owner praised a detailed discussion that led to a vaccine choice suited to their puppy’s size and risk level.
•Reception and support team — unnamed in reviews, with comments ranging from warm, welcoming and engaging to one complaint about rude phone manner.

Reviews

Google reviews show 4.6/5 from 29 reviews, giving a small but broadly positive overall picture, though recent written feedback is mixed.

•Cherry eye treatment stands out as a clear strength: multiple reviewers, including bulldog owners, describe excellent outcomes and say they were very happy with the care provided.
•Positive reviews often focus on the manner of the vet and team: owners describe staff as kind, warm and engaging, and one review highlights a thoughtful vaccination discussion tailored to a puppy’s size and risk level.
•Negative feedback centres on communication and appointment experience: two reviewers describe feeling rushed, poorly informed after vaccination, and unhappy with the tone of the vet or reception staff.
•There is also one serious complaint about vaccination protocol: a reviewer alleges their puppy received a Lepto2 vaccine and says they raised concerns with the RCVS.

Reviews for Shawhall Animal Services Ltd

Note: Showing the 6 most recent Google reviews out of 29 we track in total. Recent reviews may not be representative of overall sentiment.

Maria Taylor

1 month ago

Outstanding service, I done a seven hour round trip for a cherry eye to be removed, I have 38 years experience with bulldogs and this very experienced vet used the best procedure hence why I was happy to drive so far. The puppy felt nothing at all and is home happy and playing with not a mark on her. The vet was so nice and kind and genuinely loved the puppy showering her with kisses. Wish we had more common sense vets like this. This photo was three hours after the procedure her eyes are perfect.

Mickey Stanton

4 months ago

We took our little Baby Belle for her 1st vaccination today and were totally enamoured with this vet. Chris totally understood our concerns regarding the available vaccines and she was given one that was correct for her size and risk level. We both found the vet and all staff to be very kind and engaging and would most definitely refer every one we know to this vet.

Allison Hale

5 months ago

Ive been using this vets since it opened . It the most amazing vets been to . They go above and beyond and have love and passion in what they do. It's a amazing setting so dogs feel calm . The vet and staff are all warm and welcoming. I recommend them to every one I know

Mel Bambrough

8 months ago

I have just rehomed an 8 week old puppy he attended this practice for 1st vaccine and health check on 8th August. I have since attended my own local vet in Telford and being advised puppy has received Lepto2 vaccine which has been discontinued back in January 2025 and is no longer in stock(vaccine given expired September 2025). My puppy is now needing to have two lepto 4 shots for full protection, I have confirmed Lepto 4 is required with a doggy daycare I use with my current dog. Shawhill were more than happy to have my puppy back for 12 week jabs, of course they were they are being unethical by giving a vaccine that is not compatible with other vet practices especially with puppies potentially being rehomed miles away from this vet. They are not following guidance from RCVS and are motivated by greed and not animal welfare. I have reported my concerns with this practice to the RCVS.

M Starr

9 months ago

Looked after my old English bulldog Puppies with cherry eye. I can't fault the service provided, these guys are the best at what they do. 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Bumble Arrow

If I could give it a 0 I would I don't know how these have a high rating similar to the review before me. Pup went for 2nd vaccintation because nowhere else does the vaccintation...no communication no acknowledgement took puppy from me injected her more bothered about the payment cold rude parking is a nightmare it's like a chop shop in and out the vet lady was so cold and unbuffered. Didn't even tell me what to expect how long after the 2nd vaccine puppy can go for a walk. Also the lady on the phone the receptionist rude her tone of voice bad manners I would avoid at all cost they need to learn a thing or to about being courteous and having manners