Rosewood Vets

Services

• •Consultations and ongoing care: Consultations are included with Pet Health Club® Plus. Recent reviews also describe attentive general care, including help for a pet that was feeling better after treatment the next day.
• •Support with complex cases: Feedback includes clear communication and ongoing support during a dog’s lymphoma treatment.
• •Insurance paperwork support: Reviews mention detailed help with insurance claims, including letters, photos, and follow-up with insurers.
• •Training role: The practice is listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic, and recent comments on charges are mixed, with one reviewer raising concerns about billing.

People

• •Alan (role not stated): praised for explaining a lymphoma case clearly, taking photos, and preparing a detailed insurance letter that helped a claim succeed.
• •Amy (administrator): thanked for chasing an insurance claim and helping behind the scenes.
• •Jo (receptionist): named in a negative review about a poor front-desk interaction and disputed charging.
• •Wider team: several recent reviewers describe the staff as friendly and helpful.

Reviews

Google rating: 4.4 stars from 490 reviews. Recent feedback is mixed, but most of the latest reviews are positive.

• •Several recent reviewers describe the team as friendly, with one saying they were happy to keep using the practice for their pets’ care.
• •Day-to-day experience is praised for being clean and easy to get to, alongside generally good service.
• •One owner specifically thanked the team for help with Bailey, saying their pet was feeling better the following day.
• •A detailed negative review reports a rude reception interaction and concerns about charging, so recent feedback is not uniformly positive.