Rock House Vets – Vets in Wolverhampton
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Independent
Verified ClinicClinic Overview
Rock House Vets in Wolverhampton is a small-animal practice offering routine preventative care alongside surgical treatment. Client feedback particularly highlights entropion surgery and BOAS procedures for English bulldogs, with owners often praising same-day updates and follow-up contact after operations. Overall reviews remain favourable, though some recent comments raise concerns about telephone access and reception communication.
Services
- •Routine preventative care: owners mention standard appointments such as kitten vaccinations, with praise for calm handling and reassurance for nervous families.
- •Surgery: recent experiences include entropion correction and BOAS surgery, with reviewers reporting smooth recoveries and noticeable improvement afterwards.
- •Post-operative communication and follow-up: a recurring strength in reviews is communication around procedures, including updates during the day, a phone call once surgery was complete, and follow-up messages from the nursing team.
- •Bulldog-related cases: several reviews mention treatment for bulldogs, especially BOAS surgery. Some owners speak very positively about this aspect of the practice, although reviews are mixed on whether it should be viewed as a bulldog specialist.
Pricing
No published pricing information is currently available for this clinic.
People
- •Amaan (vet): praised for a cat’s second vaccination appointment, with one owner saying he went above and beyond and helped put nervous children at ease.
- •George (nurse): thanked for surgery-day updates and daily recovery check-ins after a dog’s BOAS procedure.
- •Wendy (receptionist): mentioned positively as friendly and welcoming.
Reviews
Google rating: 4.4/5 from 228 reviews.
- •Many owners describe the clinical team as caring, professional and reliable, with especially strong feedback around surgery and recovery support.
- •Entropion surgery and BOAS treatment stand out in reviews, with owners reporting good outcomes and clear communication before and after procedures.
- •Communication after operations is a repeated positive theme, including WhatsApp updates, a post-surgery vet call and follow-up messages from the nursing team.
- •More negative recent comments focus on the front desk and phone experience, including rude or off-putting communication, a booking-date error, and one report of difficulty getting a response on the phone in an urgent situation.
