Rock House Vets – Vets in Wolverhampton
Clinic Overview
Rock House Vets in Wolverhampton is a small-animal practice offering routine preventative care as well as surgery, with recent client reports mentioning kitten vaccinations, entropion correction and BOAS surgery for English bulldogs. Owners often highlight clear post-operative communication, including updates during the day, a call after surgery and follow-up messages from the nursing team. Feedback on reception is more mixed, with warm praise for Wendy alongside one complaint about rude communication and a booking-date error.
Rock House Vets in Wolverhampton is a small-animal practice offering routine preventative care as well as surgery, with recent client reports mentioning kitten vaccinations, entropion correction and BOAS surgery for English bulldogs. Owners often highlight clear post-operative communication, including updates during the day, a call after surgery and follow-up messages from the nursing team. Feedback on reception is more mixed, with warm praise for Wendy alongside one complaint about rude communication and a booking-date error.
Services
- •Routine preventative care: recent reviews mention a kitten’s second vaccination, with one owner saying the appointment was handled reassuringly for both pet and family.
- •Surgery: owners specifically mention entropion surgery and BOAS surgery for an English bulldog, with positive comments about recovery and quality-of-life improvement afterwards.
- •Post-operative communication and follow-up: reviewers describe updates during the day of surgery, a phone call from the vet once surgery was complete, and follow-up messages from the nursing team in the days after.
- •Bulldog-related care: several reviews refer to treatment for bulldogs, particularly BOAS surgery, although reviews are inconsistent about whether the practice should be regarded as a bulldog specialist.
Pricing
No published pricing information is currently available for this clinic.
People
- •Amaan (vet): praised for a cat’s second vaccination appointment, with one owner saying he went above and beyond and helped put nervous children at ease.
- •George (nurse): mentioned for sending surgery-day updates and daily recovery check-ins after a dog’s BOAS procedure.
- •Wendy (receptionist): named positively as friendly and welcoming in one review.
Reviews
Google rating: 4.5/5 from 209 reviews.
- •Recent feedback is mostly very positive, with owners describing the team as caring, professional and kind with both pets and owners.
- •Surgical experiences stand out strongly, especially for entropion surgery and BOAS surgery, with owners reporting good outcomes and smooth recovery.
- •Communication around procedures is a recurring strength, with mentions of WhatsApp updates, a post-surgery vet call and follow-up messages from the nursing team.
- •One negative review reports rude reception communication and a booking-date error, and also disputes any suggestion that the clinic specialises in bulldogs.
